Terms of service

Last Updated: July 2026

Welcome to Elitepharmacare.co.uk. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products offered through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

1. About Us

Elitepharmacare.co.uk is an online retailer offering premium natural health supplements, vitamins, wellness products, and related health products from trusted international brands.

Business Information

Elitepharmacare.co.uk

279 South Molton Street
Mayfair Point
London, England W1K 5RG
United Kingdom

Email: info@elitepharmacare.co.uk

Phone: +44 (0)800 239 5668

2. Eligibility

By using this website, you confirm that:

You are at least 18 years of age or have permission from a parent or legal guardian.
You are legally capable of entering into binding contracts.
The information you provide is accurate and complete.

3. Products

We make every effort to display product descriptions, images, ingredients, and specifications accurately.

However:

Product packaging may occasionally vary from images shown.
Manufacturers may update ingredients or packaging without prior notice.
Colours displayed on different devices may vary slightly.

Product information provided on this website is for general informational purposes only and should not replace professional medical advice.

4. Health Disclaimer

Our products are not intended to diagnose, treat, cure, or prevent any disease unless specifically approved by the relevant regulatory authorities.

Always consult a qualified healthcare professional before using supplements if you:

Are pregnant or breastfeeding
Have a medical condition
Take prescription medications
Have known allergies

Use products only as directed by the manufacturer.

5. Orders

All orders are subject to acceptance and availability.

We reserve the right to:

Refuse or cancel any order
Limit quantities purchased
Cancel orders suspected of fraud or misuse
Correct pricing or product description errors

You will be notified if your order cannot be fulfilled.

6. Pricing

All prices displayed are subject to change without notice.

Although we strive for accuracy, pricing errors may occasionally occur.

If an incorrect price is displayed, we reserve the right to cancel the order and issue a full refund if payment has already been made.

7. Payments

We accept secure payment methods available during checkout.

Payment must be successfully authorised before your order is processed.

We do not store your complete payment card information.

8. Shipping

We ship to customers throughout the United Kingdom and internationally.

Estimated international delivery time:

7–14 business days

Delivery estimates are not guaranteed and may vary due to:

Customs inspections
Weather conditions
Carrier delays
Public holidays
Other circumstances beyond our control

Customers are responsible for any applicable customs duties, taxes, or import charges unless otherwise stated.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Please review that policy before making a purchase.

10. Intellectual Property

All content on this website, including but not limited to:

Logos
Graphics
Images
Product descriptions
Website design
Text
Icons
Software

is the property of Elitepharmacare.co.uk or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

11. Prohibited Use

You agree not to:

Use the website for unlawful purposes.
Interfere with website security or functionality.
Attempt to gain unauthorised access to our systems.
Upload malicious software or harmful code.
Use automated tools to scrape or copy website content.
Misrepresent your identity or provide false information.

Violation of these Terms may result in termination of access to the website.

12. Limitation of Liability

To the fullest extent permitted by law, Elitepharmacare.co.uk shall not be liable for any indirect, incidental, special, or consequential damages arising from:

Use or inability to use the website
Product misuse
Delivery delays
Website interruptions
Technical errors
Third-party services

Nothing in these Terms excludes or limits liability that cannot legally be excluded under the laws of England and Wales, including liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, security, or privacy practices of those websites.

15. Force Majeure

We shall not be held responsible for delays or failures in performing our obligations caused by events beyond our reasonable control, including but not limited to natural disasters, pandemics, strikes, war, governmental actions, internet outages, or transportation disruptions.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will become effective immediately upon publication on this page.

Continued use of the website constitutes acceptance of the updated Terms.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by applicable consumer protection laws.

18. Contact Us

If you have any questions regarding these Terms of Service, please contact us: